Citizen Watches

Find Your Perfect Timepiece at an Authorized Citizen Dealer

As a premier destination for fine jewelry services, we are thrilled to include Citizen Watches in our exquisite selection at Richard's Custom Jewelers. A testament to innovation and craftsmanship, Citizen is a brand synonymous with precision engineering and timeless style. Each piece resonates with sophistication, offering an ideal blend of aesthetics and functionality. With us as an authorized dealer, customers now have access to an array of models from this esteemed brand right here in Hurst, Texas.

golden necklace

Our Partnership with Citizen

As an authorized dealer, Richard's Custom Jewelers has built a strong relationship with Citizen - one of the world's largest watch manufacturers renowned for their craftsmanship, innovation and design. This partnership allows us to provide our customers with an extensive collection of Citizen Watches.

  • Extensive Selection of Timepieces

    We offer a broad range of Citizen watches, from their sophisticated Eco-Drive series, powered by any light source, to their Promaster collection which is perfect for adventurous spirits. Our collection also includes stylish everyday models as well as luxury timepieces that make the perfect accessory for special occasions. 

  • Care Services

    We believe that your treasured timepieces deserve the finest care. Our comprehensive range of services include cleaning, battery replacement, band adjustments among others - each performed meticulously by seasoned experts who understand the intricacies of luxury brands like Citizen.

  • After-Sales Support

    We stand behind every Citizen watch we sell. As part of our after-sales support services, we handle warranty issues, servicing and maintenance right here in-store. Our professional watchmaker William Monteleone has vast experience working on luxury quartz like Citizen watches.

  • Unparalleled Customer Service

    Purchasing a Citizen watch from Richard's Custom Jewelers gives you access to our highly trained and experienced staff who can guide you through your purchase process, ensuring you pick the best watch that suits your lifestyle and preferences.

  • How to Purchase or Order a Specific Model?

    Interested in a particular model from our collection? Our expert team provides guidance through the purchase process or assists you in placing an order for a specific model not currently available at the store - ensuring you find your perfect match.

Why Choose Citizen Watches?

Citizen Watches, a paragon of exceptional craftsmanship and innovative design, offers superior quality and precision. Embodying sustainability with their eco-friendly manufacturing, each timepiece signifies a commitment to environmental responsibility. With Citizen Watches, experience the legacy of a global watchmaking industry leader.

  • Quality Craftsmanship in Every Timepiece

    Citizen Watches are globally recognized for their impeccable quality and advanced technology. Each piece embodies a seamless blend of durability, precision, and innovative design. Whether it's a simple wrist watch or a high-tech timepiece, every Citizen Watch is crafted to last.

  • Commitment to Sustainability

    Eco-conscious manufacturing is at the heart of Citizen's operations. The brand has pioneered eco-friendly technologies like Eco-Drive, which harnesses natural and artificial light to power watches. Investing in a Citizen Watch means supporting sustainable practices while owning an elegant timepiece that’s as stylish as it is responsible.

  • Cutting-Edge Innovation

    Citizen Watches represent more than just functional timepieces; they are the epitome of cutting-edge innovation. With features like satellite GPS, radio-controlled timing, and professional dive watches, Citizen continually pushes the boundaries of what's possible in watch-making.

  • Unparalleled Quality Control

    No detail goes unnoticed in the crafting process of Citizen Watches. With rigorous testing procedures and stringent quality control checks, only perfection reaches the customer. This commitment ensures that each watch offers remarkable accuracy and stands up to real-world conditions with ease.

  • An Array of Styles

    From sophisticated dress watches to rugged sports models, Citizen offers an array of styles to suit all preferences. Each design reflects meticulous attention to detail and uncompromising standards for aesthetics and functionality alike.

a man in a suit is adjusting his tie while wearing a watch

FAQs

  • How can I get information about pricing and availability of Citizen Watches at Richard's Custom Jewelers?

    Our prices for Citizen Watches reflect the value and quality that this brand brings. It varies based on the model, style, and features of each piece. We offer a comprehensive range of options to fit a variety of budgets and tastes. For specific pricing details or availability of particular models, we recommend you get in touch with our team who would be more than happy to assist.


    The availability of Citizen Watches in our store is dependent on various factors including demand, release schedules from the manufacturer among others. However, we always strive to maintain an extensive selection in stock at all times. If you're interested in a specific model that is currently not available with us, we can certainly place an order for you with our suppliers.

  • How can I book a service or repair appointment?

    Booking a service or repair appointment for your Citizen Watch is easy and straightforward at Richard's Custom Jewelers; simply call us or visit our store personally during business hours to schedule an appointment directly with our expert team.


    During the booking process, please share some key details about your watch such as model number and nature of issue(s). This will allow us better prepare before your visit ensuring faster turnaround times - whether it's routine maintenance like battery replacement or intricate repairs.

  • What warranty details are offered for Citizen Watches purchased at Richard's Custom Jewelers

    When purchasing your Citizen Watch from Richard's Custom Jewelers, rest assured you're making a wise investment as all timepieces are covered by Citizen’s 5-year limited warranty. This covers any defects in materials or workmanship under normal use during the warranty period.


    In addition to the manufacturer's warranty, we provide after-sales service ensuring complete customer satisfaction long after your purchase. Our professional watchmaker possesses considerable experience dealing with Citizen watches and can help keep your watch in top condition throughout its lifetime.

Our Specialized Jewelry Services

We provide a comprehensive suite of specialized jewelry services tailored to your needs. From the creation of custom designs and intricate repairs to precise appraisals, our seasoned team delivers excellence in every endeavor. Experience unrivaled service as we cater to your every jewelry requirement with expertise and professionalism.

a close up of a woman wearing a necklace on her neck .
a woman is holding a ring with a green stone in her hands .
a silver watch with diamonds on the face is sitting on a table .
a man is looking at a ring through a magnifying glass .
a couple of wedding rings sitting on top of a calendar
a woman wearing a pearl bracelet on her wrist
a person is holding a pair of glasses in their hands
a person is holding a diamond in a ring with tweezers .
a man is sitting on a couch holding a watch in his hands .
jewelry ring during manufacturing process

Step into Timeless Elegance with Citizen Watches

Time waits for no one. Make every second count with the superior craftsmanship and timeless elegance of Citizen Watches. At Richard's Custom Jewelers, we offer an exclusive collection of these stunning timepieces, designed to enhance your style and punctuate your presence. Whether you prefer the innovative technology of the Eco-Drive or the sporty sophistication of the Promaster series, we have a watch that is uniquely 'you'. Connect with our knowledgeable team today to explore our range, discuss pricing options, or schedule a personal viewing.